"If there is anything that I've learned after 30 years in specialty home furnishings retail it's to stay humble and nervous and true to who we are. I want the front doors fingerprint free, the air temperature perfect and the music uplifting. I don't want the customer to be distracted by bad housekeeping, air that is too hot or too cold or music that is annoying. I want the customer focused on buying the merchandise, unaware of why they are so happy to be here. I want to be focused on selling the merchandise and not worried about anything else.

Finding a vendor like Trusonic has made my job easier. The system that Trusonic offers makes editing and fine tuning the music a breeze. I think I know what the customer wants to hear, but big surprise, I am often wrong. With Trusonic I am able to delete or add to our customized play list overnight if necessary. The store installations have never gone smoother. When there has been a need for a service call, someone has been there to do the repair quickly. Trusonic offers a personalized kind of service that I have not found elsewhere.

Music is an integral part of the scene we like to set for our customers. It's great not to have to worry about it so much. It gives me more time to worry about selling the merchandise."
- Raymond Arenson, Senior Creative Director and Vice-president of Store Design, Crate & Barrel

"Islands Restaurants prides itself on providing a high-quality consistent dining experience for our customers. One of the problems that the Trusonic system solved for us was eliminating volume fluctuations we had with our previous music system. Another one of my favorite features is the high degree of control that we have over the content of our playlists. Now with Trusonic's flexibility and rapid response time, we can keep our music soundtrack completely aligned with our marketing and branding strategies."
- Tony DeGrazier, Owner & Founder, Islands Restaurants

"We self installed the Trusonic on-hold solution in our business and were up and running in minutes. The web based message scheduling and Internet updates make it easy for us to promote UK Sailmakers products and services when our customers are on hold. There was no complex software to install or challenging setup instructions. We just powered up the box and plugged it into our telephone system and it worked."
- Tom Lafleur, Owner UK Sailmakers Southern California

"The Trusonic system proves to be an incredible Marketing tool for PETCO. The flexibility is practically unlimited. PETCO is able to target specific advertising scenarios to different groups of stores, all with various messages and run dates.

Long lead times for schedule and message delivery is a thing of the past, as our messaging is updated nightly through the Internet. One instance that demonstrated the speed and efficiency of the system was after the September 11th tragedy. Many pets in the Manhattan area were injured or displaced, and PETCO wanted to do whatever it could to help. We produced an audio message alerting customers that they could donate funds from their purchases to help the PETCO rescue effort. Within 24 hours of inputting the message into the Trusonic system, it was distributed and playing in all of our 500+ locations... The response from our customers was tremendous!"
- Clint White, PETCO Marketing

"When you come to any of our Rubio's Baja Grills, we want you to know that everything is fresh, including our music. With Trusonic, we can customize and update the music to entertain our guests. The quality of music is upscale and outstanding, and the ability to organize selections daily makes this solution far more attractive than prepackaged music."
- Richard Rubio, Rubio's Baja Grill

"We believe that the digital service offered by Trusonic will provide for significant long-term cost savings by allowing us to effectively unbundle our new-store music installations from the music-delivery service. The innovative combination of customizability with significant cost savings led us to implement the service. By working with Trusonic, we can leverage next-generation technology to hopefully improve the bottom line for all our stores."
- Russ Stover, PETCO

"I've been trying (for 6 years!!) to coerce the traditional music-service companies to create a product that allows the customer and/or the music service affiliate the ability to capitalize on branding and product awareness and to extend the general marketing thrust that they have developed - at great expense - into the retail or hospitality environment. Your platform allows these business people to TRULY make their concept cohesive. … From the technicalities of the server to the artistry of the music formatting to the relationship-building with businesses nationwide, you and your group haven't missed a trick."
- Jiggs Lee, Ambience Music Solutions